Lead Designer | Product

Bengaluru, Karnataka, India | Design | Full-time

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What does the Design Team do @ MediBuddy? 

In line with MediBuddy’s vision of enabling access to quality healthcare to a billion people, we have a product design team that is at the forefront of all our initiatives. We believe that the only way we can fulfill our vision is to ensure that our products are of high quality and help solve customer pain-points. We keep our customer’s health needs at the core of every product feature. Ensuring every aspect of the product we ship to customers has the best User experience.  

Our product designers put our users first. The design team comes from various backgrounds having worked on products that have delighted users in the past. They continue to solve problems like booking experience on the app to deciding the best placement of a ‘submit’ button in an internal tool used by our customer support agents.

Current Work Areas

  • Digital communication products (like ML driven video, chat and call consultations with Doctors) 

  • Ecommerce products (like pharmacy booking and delivery) 

  • Hyperlocal products (like Lab tests @ Home) 

  • Transactions tools (for all healthcare transactions) 

  • Booking of services (for in-clinic doctor consultations) 

  • Growth and engagement products (like health trackers)

We like to work with people who make product decisions with a thorough understanding of user needs as well as being well informed on data and the business context.

Roles & Responsibilities:

  1. Work closely with the Product Team & Designers

  2. Present the user interface visually so information is easy to read, easy to understand  and easy to find. 

  3. Market and promote products and features so users understand what they're getting  and what the benefits are. 

  4. Successfully communicate conceptual ideas, detailed design, and design rationale, both  verbally and visually

  5. Mobile Product Design (UI+UX) for patient app, doctor app & web products - B2B dashboards, Landing Pages for marketing etc.

  6. User Research - Follow best practises for the target audience & derive insights to implement in functionally & strategically sound feature designs

  7. Work with the lead product designer on the design of various mobile applications across  IOS and Android. 

  8. Work closely with your developers to ensure your designs are built to your specifications. 

  9. Continue to expand knowledge of new design methods and technologies, as well as strengthen the current knowledge base. 

  10. Maintain a repository of all design work in an organized fashion and share it with the team

  11. Maintain relevant source files for different partners/ vendors/ business use-cases

  12. Maintain relevant documentation for design processes

  13. Participate in Product & Design meetings regularly

  14. Follow deadlines and deliver priority tasks as per day-to-day requirements

Requirements:

  1. Bachelor’s degree in Design/Engineering (CS/IT) from Tier 1 colleges - IIT, NID, NIT, VIT etc. or a self made designer with proven track record (Portfolio is mandatory)

  2. Overall 6+ years of design experience working with B2C app based product companies including web and mweb translations of the same

  3. At least 2 yr of experience of working on end-to-end product flows

  4. Hands-on experience with product design principles and the ability to observe user behavior

  5. Customer-focused design thinking along with a data-driven approach

  6. Experience in delivering consistent designs for multiple business lines of a product company

  7. Designing pixel-perfect interfaces with high attention to detail   

  8. Excellent communication & presentation skills

  9. Strong creative vision with an understanding of business objectives

  10. Interested in a healthy lifestyle would be a plus

  11. Stays current with health & fitness apps, services and products

  12. Strong Visual design and Interaction design skills

  13. A passion for creating products that resonate on an emotional level

  14. Knowledge of user interface design processes and methodology, particularly as applied  to Mobile applications 

  15. Sanity & Usability testing of existing products & new features

  16. Maintain Design language and improve it over time with consistency in implementation

  17. Help enhance user experience with better suggestions for UX writing with the help of content writer

  18. Up-to-date knowledge of design software like Figma/Sketch, Adobe Illustrator, Zeplin, AdobeXD, Marvel etc.

  19. Experience in animation / interactions design will be helpful  

  20. A good understanding of information architecture, interaction design, usability analysis,  and user-centered design 

 

Tools & Skills

  • Design skills - 

    • Ideation 

    • Process Flow Planning 

    • UI UX design

    • User Research

    • Data driven decision making

    • Illustration / character/ story design (brownie pts)

  • Tools - 

    • Figma / Sketch / Adobe XD 

    • Powerpoint/Keynote

    • Adobe Illustrator

  • Must have Simplicity can be delivered via Creativity’ attitude


    About MediBuddy –

    MediBuddy is India’s largest on-demand, full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors, order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps their employees access multiple healthcare benefits. MediBuddy users have access to online doctor consultations, wellness, preventive care services, fitness and hospitalization offered by its pan-India network of healthcare providers with its unparalleled reach.

    It also provides its customers hassle-free, end-to-end surgery care through a Care Buddy, right from connecting them to the right surgeon to post-operative recovery care. MediBuddy’s surgery care provides specialized treatment in several other departments like Proctology, Ophthalmology, Vascular, ENT, Orthopaedics, Urology, Gynaecology, and more. With full-stack Surgery Care management services, MediBuddy assures customers an array of solutions for every medical, financing, insurance, and recovery need of its customers undergoing surgery.