MediBuddy is looking for an experienced IT and Network Support Specialist with 4+ years of expertise, who be part of a team focused on resolving hardware, software, and network issues while optimizing our network's performance and uptime.

Criteria/ Roles & Responsibilities:

● 4+ Years of experience in IT Support and Network Support
● Excellent knowledge of End user support and LAN and WAN management.
● Should have hands-on experience in resolving software and Hardware issues.
● Should have hands-on experience on Network issues.
● Experience in troubleshooting networking issues (Switches/Firewalls/AP)
● Should have knowledge in AD, DNS, DHCP and SSO environments.
● Knowledge of OSI Layer, IPv4, IPv6, Knowledge of Switches, Routers, Firewalls, LAN (Switching) , WAN (GRE) , TCP/ IP Suite & UDP, SSL, Security.
● Knowledge of network routing & routed protocols like TCP/IP,
● Basic Knowledge in IDS/IPS, VPN, IPSEC, Load Balancer, Routing, Switching, GLBP, HSRP,BGP,CDP, STP, VTP,NAT, PAT, ISL, VLAN, WiFi, PBR, IP Phones.
● Must have knowledge of wireless controller & Wi-Fi LAN setup
● Ensure maximum uptime for Network - LAN/Wi-Fi/WAN
● Monitoring and optimizing network load, latencies and challenges
● Good communication (English and Hindi)

Perks:

1. Learning: As a fast-paced startup, you get to learn fast.
2. Team: Get to work with an awesome team of Engineers, Data Scientists and Product
3. Mission: Get to see the impact of your work in helping millions of users get access to healthcare
4. Ownership - Individually responsible for the complete work.

About MediBuddy :

MediBuddy is India‟s largest on-demand, full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors, order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps their employees access multiple healthcare benefits. MediBuddy users have access to online doctor consultations, wellness, preventive care
services, fitness and hospitalization offered by its pan-India network of healthcare providers with its unparalleled reach.
It also provides its customers hassle-free, end-to-end surgery care through a Care Buddy, right from connecting them to the right surgeon to post-operative recovery care. MediBuddy‟s surgery care provides specialized treatment in several other departments like Proctology, Ophthalmology, Vascular, ENT, Orthopaedics, Urology, Gynaecology, and more. With full-stack Surgery Care management services, MediBuddy assures customers an array of solutions for every medical, financing, insurance, and recovery need of its customers undergoing surgery.

The digital healthcare platform has a partner network of 90,000+ doctors, 7,100+ hospitals and clinics, 4,000+ diagnostic centers, 2,500+ pharmacies along with a team size of 2200+ members. It has created an integrated healthcare ecosystem that offers patients seamless
access anytime and anywhere. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere in 10 minutes. With its healthcare services available in 16 Indian languages to enable customer-friendly consultation, MediBuddy is
bridging the Urban-Rural quality healthcare divide. MediBuddy offers online and offline doctor consultations, medicine delivery, lab tests at home, mental health consultations, surgery care, among other healthcare services.
MediBuddy has catered to the healthcare needs of 3Cr Indians & attends to the needs of over 35,000 Indians daily across the length and breadth of the country. The app connects patients to experienced and verified doctors for online consultations across 22+ specialities such as
Dermatology, Paediatrics, Gynaecology and more, instantly via chat, video, or voice call. MediBuddy is the pioneer in providing a healthcare subscription plan under the name of MediBuddy Gold, covering unlimited specialist doctor consultations for the user and the family.
MediBuddy is also the largest provider of employee health and wellness benefit services, catering to 700+ companies across India and in turn helping 50 Lakh employees including their family members with high-quality healthcare services. MediBuddy provides services that cover health expenses across Out-patient services(OPD) and hospitalization in collaboration with insurance companies.