Job Title: Inside Sales Leader – Surgery Care

Location: Bangalore

Position Overview: The Inside Sales leader will spearhead a high-performing team of over 200 employees, including 15+ Team Leaders and Managers, within our Surgery Care line of business. This role demands a visionary leader who excels in driving results, optimizing sales processes, and fostering collaboration across multiple departments. The ideal candidate will be adept at managing large teams, enhancing lead conversion, and working closely with marketing, product, and operational teams to achieve and surpass sales targets.

Key Responsibilities:

• Leadership & Team Management:

• Lead and develop a large sales team, including Team Leaders, Managers, ensuring they are motivated, trained, and equipped to excel.

• Conduct regular training sessions to enhance team performance and productivity.

• Oversee recruitment, onboarding, and development of new team members to ensure a high-performing workforce.

• Sales Strategy & Execution:

• Drive sales performance to meet and exceed targets within the Surgery Care sector.

• Collaborate with marketing to develop and execute lead generation strategies.

• Work with the product team to identify and prioritize high-potential leads from the app for conversion.

• Implement strategies to improve lead conversion rates and optimize sales processes.

• Cross-Functional Collaboration:

• Partner with Business, Quality, Training, Operations, Product, Analytics, and Network teams to build and enhance the Surgery Care team and processes.

• Ensure alignment between sales objectives and organizational goals through effective communication and collaboration.

• Performance Monitoring & Reporting:

• Analyze sales metrics and performance data to identify areas for improvement and implement corrective actions.

• Prepare and present regular reports on sales performance, lead conversion, and team progress to senior management.

• Quality & Compliance:

• Ensure adherence to quality standards and regulatory requirements within the sales process.

• Address any quality issues or concerns promptly and effectively.

Qualifications:

• Proven experience managing large sales teams, preferably in a health tech

• Demonstrated success in delivering high Average Order Value (AOV) products and achieving sales targets.

• Experience working with marketing teams to drive lead generation and conversion.

• Strong track record of collaborating with cross-functional teams, including product, quality, and operations.

• Excellent leadership, communication, and interpersonal skills.

• Analytical mindset with the ability to leverage data to drive decision-making and performance improvements.

• Strong understanding of quality management and compliance standards.

About MediBuddy

MediBuddy is India’s largest on-demand, full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors, order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps their employees access multiple healthcare benefits. MediBuddy users have access to online doctor consultations, wellness, preventive care services, fitness and hospitalization offered by its pan-India network of healthcare providers with its unparalleled reach.

It also provides its customers hassle-free, end-to-end surgery care through a Care Buddy, right from connecting them to the right surgeon to post-operative recovery care. MediBuddy’s surgery care provides specialized treatment in several other departments like Proctology, Ophthalmology, Vascular, ENT, Orthopaedics, Urology, Gynaecology, and more. With full-stack Surgery Care management services, MediBuddy assures customers an array of solutions for every medical, financing, insurance, and recovery need of its customers undergoing surgery.

The digital healthcare platform has a partner network of 90,000+ doctors, 7,100+ hospitals and clinics, 4,000+ diagnostic centers, 2,500+ pharmacies along with a team size of 2200+ members. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere in 10 minutes. With its healthcare services available in 16 Indian languages to enable customer-friendly consultation, MediBuddy is bridging the Urban-Rural quality healthcare divide. MediBuddy offers online and offline doctor consultations, medicine delivery, lab tests at home, mental health consultations, surgery care, among other healthcare services.

MediBuddy has catered to the healthcare needs of 3Cr Indians & attends to the needs of over 35,000 Indians daily across the length and breadth of the country. The app connects patients to experienced and verified doctors for online consultations across 22+ specialities such as Dermatology, Paediatrics, Gynaecology and more, instantly via chat, video, or voice call.  MediBuddy is the pioneer in providing a healthcare subscription plan under the name of MediBuddy Gold, covering unlimited specialist doctor consultations for the user and the family.

MediBuddy is also the largest provider of employee health and wellness benefit services, catering to 700+ companies across India and in turn helping 50 Lakh employees including their family members with high-quality healthcare services. MediBuddy provides services that cover health expenses across Out-patient services(OPD) and hospitalization in collaboration with insurance companies. MediBuddy is led by co-founders Mr. Satish Kannan & Mr. Enbasekar, as CEO & CTO, respectively.